Orders
- How do I place an order?
- You can place your order directly through our website. Simply browse the menu, add items to your cart, and follow the checkout process.
- How far in advance should I order?
- We recommend placing your order at least 24–48 hours in advance to ensure availability. Larger catering orders may require more notice.
- Is there a minimum order amount?
- Yes, $120.00 minimum order amount applies. This will be shown at checkout before payment.
Delivery & Pickup
- Do you offer delivery?
- Yes, we offer delivery to selected areas. Delivery fees and availability will be calculated at checkout.
- Can I pick up my order?
- Yes, pickup is available. You will receive pickup details and instructions once your order is confirmed.
- What time will my order arrive?
- Delivery windows will be provided during checkout. We aim to deliver on time, but please allow for slight variations during busy periods.
Payment
- What payment methods do you accept?
- We accept secure online payments via credit card and other available payment options shown at checkout.
- When is payment required?
- Full payment is required at the time of ordering to confirm and secure your booking.
Food & Dietary Requirements
- Do you cater for dietary requirements?
- Yes, we offer options for various dietary needs. Please contact us before ordering to confirm specific requirements.
- How is the food delivered?
- Food is delivered fresh or frozen, ready to serve or with simple reheating instructions, depending on the menu item.
Reheating & Storage
- Do you provide reheating instructions?
- Yes, reheating instructions are provided with applicable dishes and are also available on our website.
- How long can I store the food?
- We recommend freezing or refrigerating items immediately and consuming within 2–3 days for best quality.
Catering & Events
- Do you cater for corporate events and functions?
- Yes, we specialise in corporate catering, private events, and family gatherings.
- How do I request a custom quote?
- You can contact us through our website or enquiry form, and we’ll provide a tailored quote.
Contact
- How can I contact you?
- You can reach us through our website contact form or email. We aim to respond within 24 hours.